Resolve Frequent Outlook Crashing Or Hanging Issues

Even though Outlook is a versatile program, you will face some errors like frequent crashing or hanging of the program from time to time. These errors occur due to errors with the data file of the Outlook program. Follow the simple instructions given below for fixing this issue.

Instructions

• The first thing you need to do is to find what type of data file your Outlook program has, whether it is a .OST file or a .PST file. You can know this by browsing to the default storage location of the Outlook manually or by getting help from the Outlook repair program. 
• If you are using a Windows 7 operated PC, the default location is C:\Users\Name\AppData\Local\Microsoft\Outlook and the same can be found at the location C:\Documents and Settings\username\Local Settings\Application Data\Microsoft\Outlook.
• If you are not able to see the files in the above-specified locations, use the Outlook program to find the location. 
• To find the location using Outlook tools, click on the Account Settings or Tools option found under Outlook’s File menu and then click on the Account Settings tab present under it. 
• Now click on the Data Files tab and then on Open File Location for opening the data file location. 
• Now you can know what type of file system Outlook uses, also take a note of the size of the file. If the file size is above 2GB, you will have to run a truncation utility for reducing the size of the file, as a high file size may lead to frequent crashing of file system.
• Now that you know what type of file you have, you will need to run the Scanpst.exe or Scanost.exe file accordingly for repairing the Outlook data files to prevent the frequent crashing error.
• If you are running the Outlook 2010 application, you will have to run the Scanpst.exe file. You can run this file by browsing to the location C:\Program Files (x86)\Microsoft Office\Office14\ and then double clicking on the file. 
• Now the Outlook repair tool will run and analyze your Outlook program for all possible errors and corruption issues and will fix them automatically. 

You will need to restart the Outlook client for the changes to take effect. If you are still having issues while running the Outlook program, feel free to contact the Outlook support team.