Monday, July 8, 2013

How To Uninstall Google Chrome

Chrome, which controls a major share of the web traffic, comes from the house of Google. Chrome, which is fairly a stable browser application, may at times trouble you. The application may show difficulty in loading web pages and other online content. Troubleshooting these issues is quite easy. A simple uninstall and reinstall will fix the issues with your browser. Follow the instructions outlined below to troubleshoot Google Chrome.

Google Chrome support instructions

  • Switch on the system. Click the icon labeled admin account. Place the mouse pointer in the text space beneath the label Password. Enter your admin account password when prompted. 
  • Click on the Start orb placed on the bottom left corner of the home screen. Instead, you may use the shortcut Ctrl + Esc to launch the Start menu. Alternatively, you can launch the Start menu by pressing the key imprinted with the Windows key logo.
  • From the Start menu, select the label that reads All Programs. The All Programs label will list down all the programs installed in your computer. From the All Programs list, select the label that reads Google Chrome. 
  • Click on the label that reads Uninstall Google Chrome.
  • Also, select the label that reads Also delete browser data. This will delete your profile, preferences and browser history.
  • Hit the OK button to uninstall Google Chrome. A dialogue box may prompt you to select another default web browser program. 
  • You can also uninstall Google chrome from the Control Panel window. To do this, first launch the Control Panel window. Press the Windows key as well the R key simultaneously.  This will launch the Run command window. 
  • Place the mouse pointer in the Run command text space. Type Control Panel into the text space and hit Enter. 
  • This will make Windows launch the Control Panel window. Change the Control Panel window from category to classic by clicking the “Switch to classic view”. 
  • From the Control Panel window, select the label that reads Add or Remove Programs. From the Add or Remove Programs list, select the application you intend to remove, in this case Google Chrome browser. 
  • Scroll down the list until you find the label Google Chrome. Right click the selection. From the dropdown, select the label that reads Uninstall. 
  • This will launch the set up wizard. Follow the onscreen prompts to uninstall Google chrome browser from your computer. This may take some time to finish. 

Follow the instructions briefed above to uninstall Google chrome browser from your computer. For more assistance and support on the same, drop into our Google Chrome support blog. 

Monday, June 10, 2013

How To Tackle Windows Update Issues

Microsoft regularly releases Windows updates that help users to fix issues within different operating systems. There are times when users find it difficult to install the update or might prompt you to report the problem. This is when you have experienced a Windows update error. Earlier updates have been known to cause problems on individual systems, and the Service Pack 2 installation was one among them which has reported widespread problems. A common issue with Service Pack 2 installation is that, sometimes the install hangs at 67% and does not complete the updates. But this issue was later effectively resolved when Microsoft launched its upgraded version Service Pack 3.
You can contact a tech support service to reinstall the necessary components of the update package to combat failed Microsoft updates. There is also a chance that a third party program installed on your computer can have control over Windows utilities that need to be modified. So why is it important to install the Microsoft Windows Update?
Microsoft releases update patches for known issues on Windows. These issues could be security flaws or bugs in the proprietary software. Apple has recently launched a fix for the Flashback malware that has infected almost 600,000 Macs in the US and Canada. Updating the operating system is the best way of keeping your computer secured and operating system working normally.

Tips to prevent Windows update problems

Backup all your data, on an external drive if possible. Windows has in-built Backup and Recovery tools that allow you to do this, and further setup a recovery point that you can use to restore all program files in the event of a crash or corrupt drive. Restart your computer after backup is complete. Do this each time you install a patch. You can change Update Settings so that updates are downloaded but not installed immediately. You can then restart your computer after installing each individual update. This way you will know which update is causing the issue.
Experts suggest that you should temporarily disable your antivirus program while installing operating system updates. This is because your antivirus scans, and sometimes blocks, programs that try to change system settings. This is an unnecessary precaution when getting updates from a trusted source such as Microsoft support center or an online tech support service. With real time protection turned off, you can update Windows unhindered.
These are some information on Microsoft Windows Update issues and its various prevention techniques.

Monday, May 27, 2013

Steps To Fix Invalid XML Errors In Microsoft Outlook

Is there any possible way to recover your Microsoft Outlook data? Well yes, there are third party software that are specially designed to recover Microsoft Outlook Personal Storage Files (.PST). Follow the instructions below to know more about such errors and their fixes.

Instructions to fix invalid XML errors

Hit the Download option to initiate the download process.
You can opt either for a quick file installation or for installing the file later.
1. To initiate the quick file installation process, select the Open or Run this program from the current location.
2. Click Save or Save this program to disk option to save the downloaded file to your computer to install it at a later time.
Microsoft Outlook is one the most popular Microsoft's Office package that offers services like email exchange, contacts management, global address book management etc. Microsoft Outlook keeps all the contacts, emails, notes, tasks, journals, appointments and calendars stored to the file feature called PST. A corrupted or compromised PST file will deny you access to any of the above personal data/emails tools unless you repair it.
The robust, user-friendly PST Repair tool works by scanning the corrupt PST files. It then creates newer ones using the recovered data from old emails. It can also recover those emails that are accidently deleted from Microsoft Outlook’s trashcan.  PST File Microsoft Outlook Repair feature can recover compromised contacts, emails, notes, tasks, journals, appointments and other data from almost all the versions of Microsoft Outlook.
PST Repair program codes can fix the issues of corrupt .PST files.
The PST Repair is guaranteed to recover the infected or corrupted email messages from the password protected PST files.
The software can successfully recover extra-large PST Files. It can effectively recover or repair PST files as big as 2 GB file size.
They are capable of recovering the email attachments along with other email contents.
They can recover emails from files and folders that are protected by a pass-code or encrypted.
The PST Repair program can create new PST files using the data recovered from corrupt PST files.
The repair PST file software can recover the messages in plain text, RTF and HTML format.
Follow the above invalid XML fix instructions to fix repair Outlook. Contact our tech support division if the problem persists.

Thursday, May 2, 2013

Tutorial To Open Ports In Windows XP


Windows XP operating system is well known for its bundled security utilities, which make it suitable for use in both home and business desktops. The user-friendly features along with added security are the secret behind the wide approval of this operating system. The built-in Internet Connection Firewall program is one such security feature included in Windows XP operating system. It can promote system security by controlling the ports that are open on the system and deciding which programs can send and receive data through these ports.
This control over ports can prevent any sorts of malicious content from getting into your computer, thus greatly improving resistance to virus threats. However, sometimes the Internet Connection Firewall does not open certain specific ports by default. In such a situation, you have to modify the Windows XP settings to open up such ports. Here I am including Microsoft help guidelines that will assist you to open ports in Windows XP manually.

Help to open ports in Windows XP operating system

Start the procedure to open ports in a Windows XP computer by clicking on the Start button located on the bottom left corner of your Windows desktop screen.
Click on the My Network Places option from the Start Menu and then select the View Network Connections button, which is located below the Network Tasks option.
Place the pointer of your mouse over the Internet Connection button and then select the Properties option from the menu that pops up on your screen.
Click on the Advanced button and then click on the Settings option in order to open the Settings window on the screen of your computer.
Click on the Add button and then type in a name for the open port, which is displayed on the Description box. Type 127.0.0.1 into the Name or IP address of the computer hosting this service on your network entry box. Into the External port and Internal port boxes, enter the port number that you want to get opened. Select whether you want to use a TCP or an UDP port.
Finally, click on the OK button after you have completed all the steps mentioned above. Exit from all the dialog boxes that are open in your computer and then restart your Windows XP computer.
You can get advanced tech support from online Microsoft help resources. However for activating a port in Windows XP, the above described method is enough and quite helpful.

Monday, April 15, 2013

Using MSN Messenger Without A Hotmail Account


MSN messenger is one of the best online chat applications featured by Microsoft. On top of that, industry experts opine that this is in fact another great business tool. In the past, users needed a Hotmail account to gain access to the application. But the fact is, you can use this application without the Hotmail account. Here is how it’s done!

Windows tech Support instructions 

To start with, you need to navigate to the Windows Live ID. To do this, you need to select the menu labeled “Start”. From the list of options, you need to select the option labeled “Programs”.
This will display a list of programs currently installed on your system. From this list, select web browser on your computer. When the program window is displayed, type in the address of the web site you wish to navigate.
Select the Enter button on your computer to navigate to the website. You can have access to all the MSN websites and utilities through this website.
Locate the section titled “Use an Email Address You Already Have” and click on the link labeled “Get Started Now”. A new window will be displayed with additional options. You need to enter your existing email address in the required field.
To advance to the next step, the Windows tech Support and Help experts recommend you to select a password. A new Windows Live ID is created almost immediately. You can log in with your email address in your account.
Now you need to complete a registration form that is displayed in this window. Each field is mandatory and important. Please make sure that you don’t create unnecessary mistakes in this form.
After completing the form, you need to select the button labeled “Continue”. Next off, you need to carefully review the terms and conditions of Microsoft. Please take sufficient time to read the privacy statement as well.
After reading and understanding the terms and conditions, if you are willing to proceed, you need to select the button labeled “I Accept”. Select the button labeled “Continue” to proceed to the next step.
The Windows Support and Help experts recommend you to complete the SignUp process before performing the same. Now navigate to the inbox and verify the email address you used.
This is all the instructions you need to tweak the MSN messenger settings. For further clarifications, contact  the Windows Support team.

Monday, April 1, 2013

Steps To Setup Microsoft Outlook To Receive Comcast Email


Microsoft allows Comcast subscribers to synchronize multiple email accounts with Outlook. Setting up a Comcast account in Outlook 2010 is easy. All you need to do this is type in your name, Comcast email address and password. Follow the steps below to configure your Comcast account in Microsoft outlook.

Outlook email setup Instructions 

  • Administrator permission is required before making any changes in the computer. For this, login through the administrator account at startup.
  • Launch the Start Menu by clicking on the Start icon located on the bottom left corner of the Home Screen Taskbar.
  • Launch the Outlook Express Microsoft application. To launch Outlook Express, click on the label Microsoft Outlook, in the Start Menu Pop. Alternatively, you can launch Microsoft Outlook Express 2010 by clicking on the desktop shortcut icon. 
  • Select the File option from the Quick access toolbar. Hit the Add Account option beneath the label Account Settings. This will open Auto Account Setup window. Fill in your account details. Enter your Email Address and Username next to the corresponding labels. 
  • Check whether Outlook is able to auto-detect the Comcast account details. If yes, it will auto-enter your Email address and Username into the respective spaces. Hit the radio button if wrong details are displayed in the respective fields. Clicking the radio button will allow you to Manually Configure Server Settings or Additional Server Types. Delete the details that do not belong and enter correct email and username details when prompted to do so. Enter the required information if name and address fields are blank.
  • Hit the Next option after entering the correct details. Now Microsoft Outlook will attempt to connect to the Comcast mail server for the first time. Enter your Comcast user name and password when prompted (you can get this from your ISP). Make sure that you enter the correct email and username details when prompted. Once your account is verified, outlook will confirm your connection and will set up your account. Click yes to connect and finish the process. Outlook will automatically set your outgoing and incoming server details.


Follow these instructions for Outlook Email setup and receive Comcast Email. For more assistance on the same, buzz us on our 24/7 hour helpline (toll-free) or email us with your query and we will get back to you promptly! You may also seek support from our tech blogs and open discussion forums.  

Monday, March 18, 2013

Repairing Corrupt Microsoft Word Files


As per the Microsoft Tech Support guidelines, a damaged file typically shows repagination, incorrect layout and formatting, unreadable characters, error messages, along with the inability to load or view the file. Imagine a situation where you cannot open the document after you have done all the work! However, an initial error message on a document need not mean you will never be able to open the document again.

How to repair a corrupt file that can be opened

Navigate to the File menu and choose Open. A dialogue box will be displayed and you can choose the name of your file. Click on the file, then click on, and hold down the Open button at the bottom right hand of the screen. A drop down menu will pop up. Choose Open and Repair from the options.
Save the document as a separate file format and convert it back to a Word document file. Try to save the document either as a rich text format or as a web file. These file types will preserve formatting. After you save the document under any of these file types, close the file and open it again in Microsoft Word. Again, save the file as a .DOC file. Either you can save it in a word processing format or a text only file.
Insert the document into another Word document. Open a new document. From the Insert menu, choose File. Locate the corrupt file and click twice over the same to insert it.
Use a separate program to open the corrupt file. You can try other word processor applications like word perfect, text pad, or Open Office.
Now, copy the undamaged portions of text to a new document.

How to repair a corrupt file that cannot be opened

Open the file in draft mode without updating the links. Choose to open the Word and then click on the View menu and choose Normal.
Choose Options on the Tools menu. A dialogue box will pop up.
Click on the View tab and make sure there is a check mark in the boxes beside picture, placeholders and draft font.
Click on the General tab. Make sure the Update automatic links at open is unchecked.
Click OK on the Options screen to close the box and finally save the settings. Open the document and check if there is any damage.
You can follow these instructions to repair the corrupt files in Microsoft Word as given by Microsoft tech support.